iER announce medical sponsorship of The Munga Trail

On Monday April, Murray Hewlett, CEO of iER, announced their sponsorship involvement with The Munga Trail.

“ We are extremely proud to be associated with the event and this will be a longstanding relationship. When we heard about the grueling circumstances and terrain associated with The Munga events, we decided that the need for the iER app and our call centre assistance would be a valuable asset to athletes in distress and medical emergencies.”

The Munga Trail referred to as “The toughest race on earth” is a single stage foot race taking place from April 19-25.

The 400km route will cover a variety of roads and terrain from the start in Belfast, Mpumalanga,  run along the escarpment, through the Kwena and Sabie Valleys before finishing atop the Blyderiver Canyon at the Forever Resort Blydepoort. There are five race villages and nine water stations situated on the route where runners can stop and refresh, but other than that, it’s self-supported.

Race organiser of the inaugural event, Erik Vermeulen said that the safety of runners is always a concern.

“Out of the 29 athletes competing, we have 10 women. Our route has been designed to avoid residential and potential danger areas. iER is a compulsory piece of equipment for every athlete. Having iER on board will give athletes peace of mind and enable us to provide the best medical assistance in any emergency. We cannot guarantee every athlete’s absolute safety but we can try our best to avoid risks and have the best emergency response team on board to help us.”

The iER app, a free downloadable application, will be compulsory for all athletes to download on their phones before the race. During installation, athletes would have to enter all medical details, emergency contacts, allergies and medical conditions.

When in distress or in need of assistance, they would activate iER app with the click of a panic button, which would pinpoint their exact location through GPS tracking and activate an alarm in the iER call centre.

The athlete will receive an immediate call back from a trained iER call centre agent to assess the situation and medical assistance required.

Whilst the athlete stay on the line with the iER call centre, an automatic alert will be sent to The Munga Trail medical support team in the field, with exact GPS location and the athlete’s medical information. Other support service providers in the area could also be notified if required.

The iER call centre operates 24 hours, call centre agents will stay on the line with the athlete to provide constant updates until the medical support team arrived and handover has been confirmed. Each athletes emergency call will be concluded with a follow-up from the call centre agent.

iER is South Africa’s first private 911 emergency service.  It has created a digital representation of all emergency response crews, their range and type of operations. This system creates the national network of private, semi-private and governmental emergency response assets, available for you and your family in your time of need iER call centre consists of highly trained staff with experience in emergency rescue and medical services, trauma counseling and crime prevention units.

Since the application launched in October 2016, the iER app has to date had 2033 downloads and been used in over 140 cases of emergency response and crime prevention throughout the country.


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