Keeping TRAC of Old Joe

Lowvelder readers stand a chance to win a R1000 i’Langa Mall voucher, as well as TRAC goodies. All you have to do is look for your hidden Old Joe in today’s printed edition, and if yours has a Lowveld Media stamp on it, and you make it to our office first, you’ll be a winner!

Don’t forget to bring along your Old Joe 90 map to prove that you are participating in the competition.

TRAC – with you every kilometre of the way

The N4 Toll Route was designed to world class standards with a focus on safety, convenience, ease of travel and peace of mind.

Safety is one of their priorities and for this reason they put immense effort into ensuring a safe road for all N4 road users. TRAC monitors their road closely, and take corrective action to improve road safety at prominent accident spots, working hand-in-hand with law enforcement authorities and Emergency Services personnel.

TRAC believes in being proactive, rather than reactive, and therefore daily route patrols are conducted by TRACAssist which, together with the TRAC Helpdesk, is available 24 hours a day, 365 days a year to assist road users with emergencies, incidents or queries.

The TRAC Helpdesk is a core element of their operations as it is the link between the road users and the different departments of the company. It also facilitates communication between TRACAssist, state and private emergency assistance stakeholders and road users.

TRACAssist is their emergency roadside and accident response unit. TRACAssist teams are stationed along the N4 Toll Route and are on call 24/7 to assist with any road related emergency, incident and situation (including breakdowns).  The TRAC Helpdesk is the mediator between the road users and TRACAssist meaning that assistance on the N4 Toll Route is simply a phone call away.

TRACAssist‘s roadside assistance service is free of charge, meaning that there is no call-out fee. Road users will only have to pay for the additional services/items that are required to solve their emergency (e.g petrol, tow truck or a new tyre), however our TRACAssist teams will be able to facilitate the acquisition of these for road users.

Furthermore, they offer road users the peace of mind, and comfort, of ‘never being alone’ in any situation on the N4 toll road as all TRACAssist officers are trained to secure accident and incident scenes to ensure the safety of all road users.

TRACAssist and the TRAC Helpdesk is available in both South Africa and Mozambique and can be reached on the following numbers:
South Africa – 0800 87 22 64 or (+27) 82 881 4444
Mozambique: (+258) 84 34 34 34 6

You can also follow TRAC on Twitter or like them on Facebook for the latest information and updates on the N4 Toll Route.


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